What Can I Get Started For You Today?

Don’t you just love it when someone offers to fix you a cup of coffee? I’m not sure if she’s been instructed to greet customers by asking what she can get started for them or if that is just her way but it is so inviting without being pushy. It says “I see you and am ready to do my part to help you get exactly what you want this morning.” And then she waits for the creativity that each person desires in a cup or maybe from the pastry case. There is no telling what a person may be in the mood for even if they are regular customers with a predictable routine. They just might change it up on her and go totally rouge.  When she listens it’s for the details, caff, de-caf, non fat, soy, mocha, cappuccino, latte….the possible combinations are as varied and endless as the parade of people coming in and out of the door from “can’t see” in the morning to “shouldn’t be drinking caffeine” late at night.

 
Then there’s the hand off. She’s marked the code on the side of a cup and the next person in the process is responsible for taking action based on the what they have received. This is where the whole process hangs in the balance. Missing a notation or thinking they know what it is without really seeing it can result in not only wasted product and delay but the possibility of loosing the trust of the customer. After all, how hard is it to get a cup of coffee right?
You’d be surprised.
Everyday we are faced with hundreds if not thousands of opportunities to customize our little piece of the world. From what you choose to wear or not wear in the morning to what time you crawl into bed at night it’s just one decision after another. The person attempting to fill your cup to your specifications has decisions to make as well. Decisions that affect you. Deciding to show up for work…deciding to pay attention to your request…deciding to take a break instead of filling your order…deciding to thank you for coming in and wishing you a good day as they hand off your creative moment. Each of those decisions impacting in some way your day. After all, you made the decision to stop for that personally crafted cup of whatever. You could have just made it yourself at home and not allowed those people the opportunity to have impact on your day. But you did.
Everyday, in some way, you put yourself at the mercy of the decisions of others and, here’s the scary part, they put themselves at the mercy of the decisions you make.  When she asks what she can start for you there is the very real expectation that in a just a few minutes the well thought out process of ordering a cup of coffee with actually produce just the desired result, that all the components will fall into place and without giving it much, if any thought, on your part you will walk out with just such a delightful customized product made just the way you want it. And when you walk out the world is waiting. They are waiting for you. Waiting for your next creative direction. Waiting for you to take the hand off and produce just what was ordered. Waiting for you to decided to show up and fulfill your role.
Everyday you are handed an empty cup. What you decided to fill it with is entirely up to you. But there are those who are waiting to take your order, to get something started for you, to encourage you along your way.
What can I get started for you today?

Are you in the big game?

For anyone who isn’t a football fan, there are two major games being played this afternoon. A grand total of four teams, 212 men plus the coaches and support staff, will take to the fields to contest their championships. The field of contest has a long history. The extension of training for actual battle played out with, hopefully, less lethal  resolution.

I’m sure it comes as no big surprise to you that I won’t be playing this afternoon. Nope. Not for the 49er’s, who are the nearest team to me. Not for the Giants or New England or whoever the fourth team is. I don’t have a spot on the starting line up. I don’t even have a jersey with my name across the back.

I won’t even be freezing in the cold and rainy seats watching the game in person. I will be home, warm and dry and comfy on my own couch watching the game in hi-def and possibly wearing my favorite pjs.

Professional sports exist because of spectators. Advertising and licensing, stadiums and concessions, broadcasters and retired athletes, all count on the people off the field to not only watch but put money into the whole system. Without the fans a major chunk of the American economy goes away.

So my question today is:

Are you in the game or in the stands? One of the pitchers for the San Francisco Giants  is holding out on his contract because they offered him $40,000,000 for two years of throwing the ball. He wants $44,000,000. They aren’t paying the guy in the cheap seats to show up. They’re charging him.

If you aren’t the starting pitcher or the MVP quarterback in your life you’re just a spectator. One of my relatives commented recently that his life was boring.

Time to get off the couch and get into the game? Because whether you suit up or not, there is a game today.

Is it worth waiting for?

Today I was listening to some women discuss a class and how many people were still on the wait list after a parent called and got verbally abusive because their kid hadn’t gotten in the class yet.

It got me thinking about the times I have been on a wait list for a class or a conference or even just waiting for a table at a restaurant. Looking for a cute little picture to illustrate waiting took me on a Wild Goose chase that brought me here:

 Transplant Waiting list candidates as of

today 8:08pm

All 112,794

Kidney     90,621

Pancreas   1,318

Kidney/Pancreas  2,128

Liver        16,082

Intestine      275

Heart           3,125

Lung      1,678

Heart/Lung    61

(All candidates will be less than the sum due to candidates waiting for multiple organs)

I don’t know about you but waiting for what I want is not nearly as pressing in light of those waiting for what they need. So next time you find yourself waiting consider if it’s really worth waiting for. Do you really need it or is it just something you would like?

And knowing that someone is waiting, have you filled out your donor card? Have you notified your next of kin about your desires? If not, what are you waiting for?

Got any fish?

One of my favorite people is hitting

a mile marker this week and

she has come up with an

absolutely inspired way of

celebrating the difference

she can and has made

in the world

by being here.

So today I’m asking you…

Do you have any “fish” you can send her way?

 

http://www.firstgiving.com/fundraiser/lisatuttle/projectjubilee

 

What would you do for a Klondike bar?

My goal at the beginning of the year was to write a question a day for the whole 366. I missed yesterday. It’s been a crazy first week of the year and like most good New Year’s intentions I didn’t make 7/7.

So I find myself with a self-imposed standard that no one but me will notice or care if I make unless I manage to shine a big old glaring light on it.

But isn’t that so often what we do? We set and hold ourselves to a standard or to do list or life plan and when we fail instead of just adjusting our course and continuing on we let others know just what a failure we think we are. What if this year all you talked about were the blessings in your life and the success of the people around you? What if you let yourself be less than perfect? What if your goal was to be more genuine and open? What if there was a great reward for being comfortable in your own skin and whatever size jeans it takes to cover than skin?

What would you do for a Klondike bar?

 

(And, yes, I see the irony of doubling up on posts today to get back on my 366/366)

Feed Back

Last night we took our daughter out for her birthday dinner. She chose Red Lobster because she loves the crab legs there. We had a great dinner and ended with a warm chocolate cookie sunday. 

 When our waitress presented the check she wanted to make sure we took the opportunity to go online and answer a brief survey about our dining experience. She said it helped her get shifts. She was a wonderful server and, other than bringing us iced tea by the gallons, our dinner was delightful.

As I was clearing receipts out of my wallet this morning I found the one for dinner and, thinking about helping her get more hours, I took the brief survey. In all honesty it’s taken me longer to upload the photo and write this far than it did to take the survey. But the term “feed back” stuck in my mind as I was answering the questions and so I wanted to take a minute to consider it. 

How often do we rely on the response of others to gauge our own performance or worth? How often do we give feed back that is really helpful or encouraging? 

At the end of each of my posts is a place for my readers to comment. In a very direct way it’s an opportunity for feed back. Does what I write make you think? or encourage you to take some action? or stop some action? Do you see, even for a moment, differently than you did before reading?

Some feed back is pretty immediate and painful. Ask any sound tech who’s had it happen on a Sunday morning at church and they will tell you feed back is not fun. Other feed back shows up on a ledger balance at the end of a month or quarter. You can tell if profits are up, if sales are growing, or if there need to be changes made. But other things…well, truth be told feed back is slow or just not coming at all. It’s easy to go online and tell a restaurant chain that Kathy at the Red Lobster on Almaden Expressway made our daughter’s 13th birthday dinner special but it takes real love and friendship to tell a friend the deeper things of heart and life. 

Hopefully this season of your life finds you with a good friend or two to celebrate growing together and maybe end it with a warm chocolate chip cookie.

My Brain May Explode!

Between Ted and Alison and MIT and Khan and Oprah and Kindle and Google there is more free quality education available now than at any time in the collective history of mankind.

If you have haven’t completely detoured from my page following the incredible resources linked above I am honored and would encourage you to click on something and go learn!

I know it’s Saturday but if you haven’t learned something new today there is still time!

Occupied

When I see that word I think of the little sign on the door of the lavatory on an airplane.

I’ll be the first to admit I do not know what the Occupy protesters really want.

But it makes me wonder…what would you be willing to protest?

What would you be willing to do to make a change?

What/who has been influential in your decisions to really change your position about anything?

Answer the Call Already!!!!

I snag stuff from all over the internet. I have a handly little program  that makes it easy to clip and organize all kinds of stuff. I snagged this little piece of info from the column on the side of my facebook feed.

 

“Oprah’s Lifeclass

Oprah reaches back through 25 years to teach the lessons that matter most. 

Which lesson would you like to learn?
19% Stepping out of your box
47% Finding your calling
33% Letting go of anger”

 

More people want to learn how to find their calling than how to let go of anger. Now, maybe people are more well adjusted than I realize and anger isn’t as prevalent as the 6 o’clock news would lead me to believe.

Next week there is an incredible opportunity for men who don’t know what to do about “the call” they heard or maybe the game was on and they didn’t hear “the call”. A powerful combination of men are assembling and I wanted to take time today to point those 47% in the right direction.

 

Author and speaker Gary Barkalow will be joining some of the best guys I know to present a message that will literally change the course of your journey.

This is a man who has answered his call coming together with other men who are answering their call. If you haven’t answered your calling yet….HELLO!!!!!!

Register today for The Calling.

When: October 21st – 23rd, 2011
Where: Camp Crestview, Corbett OR
Time: 5:00 p.m. check-in on Friday, October 21st
Amount: $265.00 includes meals and lodging

To Register go to:
Boot Camp Northwest
Camp Crestview
1601 NE Crestview Ln
Corbett, OR 97019
Phone: 503/695-2227

Tell them Lana sent you. You might get pie!

Thursday Thought From Thumper

Some of the most profound changes are very simple to say and remember. But, oh so, hard to implement. How much easier is it to frown than to smile a genuine smile? How much easier is criticism than compassion? How much easier is it to talk than to listen? How much easier is it to rush than to wait?

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